With so many hours logged in a sea of emotions, insights and opinions, it seems impossible for Times comment moderators not to feel some kinship with those who are doing the commenting.
Here’s a glimpse at what we deal with:
• Around 9,000 submitted comments per day.
• Over 60,000 unique contributors per month.
• Approximately two million comment recommendations each month.
All of this for a system that allows comments only on a select few Times stories, with nearly every comment delayed for moderation, usually by a Times staffer. We review each submission, passing along your corrections and concerns to the newsroom, and protect thoughtful contributors from swarms of trolls.
ICYMI, the Times’ Community desk offers great insights for dealing with comments in a thoughtful way.
Read about their approach: The Most Popular Reader Comments on The Times - The New York Times
(Source: The New York Times)
